Support agent

A desk policy

A support agent follows a short policy: what it may answer, and when it should hand off.

State the policy in instructions. Add specialists only when you want a handoff.

Example

from praisonai import Agent

agent = Agent(
    name="Support",
    instructions="You help with PraisonAI install questions. If the question is about billing, say you will pass it to billing.",
)
print(agent.start("How do I install praisonai?"))

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